Privacy Statement

MWI Veterinary Supply Co., dba MWI Animal Health


This Privacy Statement (“Privacy Statement”) sets forth the privacy policies and practices of MWI Veterinary Supply Co., and its subsidiaries and/or affiliates (collectively, “MWI”), as they relate to the collection, use and disclosure of information in connection with your use of (“Web Site”). Please read this Privacy Statement carefully and completely before using this Web Site.

By accessing and using this Web Site, you expressly agree to this Privacy Statement, and consent to the collection and use of your information as set forth herein. Should you not acknowledge and agree to this Privacy Statement, you must immediately discontinue use of this Web Site. The terms “we”, “us”, and “our” refer to MWI, and the terms “you” or “yours” refers to you, as user of this Web Site. By accessing and using this Web Site, you also agree to the

Collection of Your Information

The amount and type of information we collect depends on how you use this Web Site. MWI may collect information about you from a variety of sources, including (a) information you provide directly; (b) information we collect about you when you visit our Web Site, use of our services, or view our online advertisements; and (c) information we receive from other sources.

(a) Information We Collect Directly From You. We may collect information directly from you when you visit our Web Site, choose to use services or participate in programs or otherwise provide information directly to us.

Information we collect directly from you includes user ID and password; name, email address, postal address, telephone number; payment details; information about you such as date of birth, gender and other demographic information; product and service preferences and/or behaviors; and future communication preferences.

(b) Information We Collect About You. We may automatically collect information about you when you visit our Web Site, use our services, or view online advertisements. We may log data or use tracking technologies such as cookies and web beacons to collect this information about you. For more information about our use of tracking technologies, see our Cookies and Tracking Technologies Policy (“Cookies Policy”) by visiting

We may collect the following information about you:

  • Technical information, including your IP address, browser type and version, browser plug-in types and versions, operating system and platform, and device-specific information, such as time zone setting and mobile network information (including location information); and
  • Information about your visit, including, web pages you view, links you click, language preferences web sites you visited before coming to our Web Site, page response times, download errors, page interaction information (such as lengths of visits to certain pages, scrolling, clicks and mouse-overs), or your destination when you leave the Web Site.

(c) Information We Receive From Other Sources. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. Please be advised that any information provided to us by a third party may also be subject to that third party’s Privacy Statement.

How We Use This Information

MWI may use the information we collect to provide you the services and products you request and to tell you about other services and products that may be available to you. We also use this information to manage and maintain our Web Site. Specifically, we may use this information as follows:

Information We Collect Directly From You. We may collect this information for uses that include, but are not limited to:

  • fulfilling our obligations arising from any contracts entered between you and us and providing you with the information, product and service you request;
  • providing you with other services that we have offered to you;
  • creating and managing your account;
  • developing and providing advertising tailored to your interests;
  • sending you service-related communications; or
  • ensuring that content from the Web Site is presented in the most effective way for you and your computer.

Information We Collect About You. We may collect this information for uses that include, but are not limited to:

  • administering and improving our Web Site, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • analyzing the use of our products and services;
  • measuring the effectiveness of the advertising we serve to you and others; or
  • making suggestions and recommendations to you and other users of our Web Site about goods and/or services that may interest you or them.

Information We Receive From Other Sources. We may combine information we receive from other resources with the information we collect directly from you and information we collect about you. We may use this information and the combined information for the purposes set forth in this Privacy Statement.

Sharing Your Information

Sharing Information With Third Parties. When you provide Personally Identifiable Information (“PII”) to MWI we may make it accessible to certain third party service providers to perform a variety of services on our behalf. These service providers include business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; advertisers and advertising networks for selecting and serving relevant adverts to you and others; and analytics and search engine providers for assisting us in the administration and improvement of the Web Site. Please note that we provide our service providers with only PII necessary for them to perform services and only for use for such purposes. “Personally Identifiable Information” or “PII” is information, or a combination of pieces of information that could reasonably allow you to be identified (e.g., name, email address, age, date of birth, gender and other demographic information).

There may also be instances where MWI may share your PII with third-parties who have not been retained by us (directly or indirectly), for example, if we are required to do so because of an applicable law, court order or governmental regulation; if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad; in order to enforce or apply our or other agreements; and to protect the rights, property or safety of MWI or our customers.

PII collected from you may also be transferred to a third party in the event that the business of this Web Site or a part of it is sold, assigned or transferred, or as part of the process of considering such a transaction, in which case we would use reasonable endeavors to ensure the actual or proposed buyer, assignee or transferee to treat your information in accordance with this Privacy Statement.

Sharing With MWI Affiliates. MWI may share information we collect with MWI subsidiaries and affiliates.

Cookies, Web Beacons and other Technologies

This Section provides you with additional information on our use of cookies, web beacons and other technologies.

Cookies. A cookie is a small file placed on your computer when you visit a site that can be understood by the site that issued the cookie. We use cookies to monitor how our Web Site is used and to help personalize your online experience in order to give you the best possible experience on our Web Site. You can accept or decline cookies. Most browsers automatically accept cookies. By continuing to browse this Web Site, you consent for cookies to be used. For more details, including how you can amend your preferences, please see our Cookies Policy at You may also go to the cookie settings available in your specific web browser to learn more about cookies. Although you are not required to accept cookies or provide MWI information when you visit this Web Site, if you set your browser to reject cookies (or decide not to provide MWI certain information) you may not be able to use all of the features and functionality of this Web Site.

Web Beacons. Web beacons are small bits of code that communicate with third parties and are embedded in web pages, our ads or in e-mails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page or to understand usage patterns or other third party functionality. We also may include web beacons in e-mails to learn if messages have been opened, acted on, or forwarded. You can disable the ability of web beacons to store cookie information by declining cookies. Please see our Cookies Policy at to learn more about web beacons and how to disable any web beacons.

Other Technologies. From time to time, we may use other technologies, such as cross-device tracking, to provide better service to you. “Cross-device tracking” associates multiple devices with the same consumer and links a consumer’s activity across her devices (e.g., smartphones, tablets, personal computers, and other connected devices).

Third-Party Advertising

We may use third parties, including ad networks, to display advertising on our Web Site. Some of these companies may place a cookie on your computer to recognize your computer each time they send you an online advertisement. This enables them to understand where you, or others who are using your computer, saw their advertisement and deliver ads that they believe are of interest to you. We do not control these companies’ use of cookies.

Some of these companies are members of the Network Advertising Initiative (“NAI”), which offers a single location to opt out of their cookies. Please visit the NAI’s website at:, (Note: NAI’s website is an independent website not sponsored by or affiliated with MWI). For further information, please refer to our Cookies Policy at

Use of Google Analytics

To better serve you and other potential customers, MWI has implemented Google Analytics Advertising features such as, but not limited to, Google Analytics Demographics and Interest Reporting. Using the Google Ad settings, you can opt-out of Google Analytics Advertising.

MWI will not facilitate the merging of Personally Identifiable Information with non-Personally Identifiable Information collected through any Google Analytics Advertising features unless we provide you notice of, and obtain your prior affirmative (i.e., opt-in) consent, to that merger. We and third party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Web Site.

We and third party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our Web Site.

We may use data from Google’s Interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics primarily to improve our marketing campaigns and this Web Site’s content.

For more details on how MWI uses Google Analytics to collect and process data, please visit Google Privacy and Terms.

Use of Google Maps API

To the extent MWI develops and implements Google Maps API (“Google Maps”) in connection with this Web Site, and such implementation of Google Maps enables MWI to gain access to your information in connection with your use of Google Maps, including PII or non-PII usage information (such as location), MWI will use and retain such information in accordance with this Privacy Statement.

This Privacy Statement constitutes MWI’s notification to you of the type(s) of data that it intends to collect from you or your device when you use Google Maps. MWI’s implementation of Google Maps in connection with this Web Site will not obtain or cache your location in any manner unless we obtain your prior consent, which you may revoke at any time.

If MWI provides Google with geolocation data, that geolocation data will not enable Google to identify you or your unique device identifier. For more information regarding Google’s privacy policies in connection with Google Maps, please visit Google’s Privacy Statement at

To the extent you are located in the European Union, MWI will comply with the EU User Consent Policy.


We may use information we collect for marketing of MWI services and products to you as you interact with websites on the Internet. MWI, or a third party service provider we select, may serve ads according to information we collect during your visits to an MWI website, including this Web Site.

Security of Your Information

We use appropriate technical, administrative and physical safeguards to protect data that pertains to you from loss, misuse or alteration. You acknowledge and agree that no organization can guarantee the absolute security of PII, and any transmission of PII is at your own risk. Although MWI makes a genuine effort to ensure the security of information and transactions conducted on this Web Site, it cannot and does not guarantee communications and transactions conducted online will be secure. You acknowledge this and that system failures may limit your ability to use the online services. You agree to assume all risk and liability arising from your use of MWI’s online services, including the risk posed by any breach in the security of communications and transactions you conduct with MWI online.

You are solely responsible for maintaining the confidentiality of your password and other security devices and agree MWI will have no obligation with regard to them. You are also entirely responsible for any and all activities that occur under your account and you may not use anyone else’s account at any time without the permission of the account holder. You may not provide your account login information or access to any portion of the Web Site to any third party without the express written consent of MWI. You agree to notify MWI immediately of any unauthorized use of your account or any other breach of security. MWI will not be liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge. However, you may be held liable for losses incurred by MWI or another party due to someone else using your account or password. MWI reserves the right to terminate accounts for failure to satisfy these terms.

Links to Other Sites

This Privacy Statement applies only to this Web Site and not to third party websites. We may provide links to other websites. We strive to link to third-party websites that meet a high set of standards. However, we cannot guarantee the privacy standards of such third-party websites to which we link or be responsible for the contents of sites other than this Web Site. This Privacy Statement is not intended nor should it be construed to be applicable to any linked, non-MWI site.

International Transmission

You acknowledge that the Internet is a global environment and your use of the Internet data can involve the collection, processing and transmission of data on an international basis. As described above, we may share your information with third parties and MWI subsidiaries and affiliates which may be located in, or use technology equipment, products and services located in, countries different to that in which your information is located or stored. Where this is the case, we will take reasonable steps to ensure that your information receives the necessary level of protection.

By accessing and using our Web Site and communicating electronically with us, you acknowledge and agree that your data may be processing of data in accordance with this Section.

Protection of Children

MWI will not knowingly collect, use or disclose PII from a minor under the age of 13, without obtaining prior consent from a person with parental responsibility (parent or guardian). MWI abides by laws protecting the privacy of children. Should a child whom we know to be under 13 provide PII to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving information about him or her.

Updating and Accessing Your Information

To the extent applicable to your use of this Web Site, we encourage you to update the information that you provide to us, such as providing us with a new mailing or e-mail address. This will help us continue to provide information to you that best meets your needs.

In addition, MWI complies with laws and regulations applicable to certain rights that permit access or amendments to your data in our files. In order to protect your data from unauthorized access or alteration by third parties, all requests to update or access your information will be subject to verification of the identity of the requesting individual.

Contact Us

If you have any concerns or questions about this Privacy Statement, and the privacy practices set forth herein, including your dealings with this Web Site, please contact us directly as follows:

MWI Veterinary Supply Co.
3041 W. Pasadena Drive
Boise, ID 83705
Phone: 208.955.8930

Modifications and Updates to Privacy Statement

This Privacy Statement becomes effective on February 2, 2018. MWI may update and modify this Privacy Statement at any time and from time to time, and such updates and modifications will be effective immediately upon posting the updated/modified Privacy Statement. You agree to review this Privacy Statement periodically to be aware of such updates and modifications and your continued access or use of this Web Site after any updates and modifications will be deemed your conclusive acceptance of the updated/modified Privacy Statement.

© Copyright MWI Veterinary Supply Co. 2018