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myAnimalRx

New features

May 2025

What’s new in the myAnimalRx Admin Portal

New email feature for myAnimalRx clinics

Feature highlights


  • Targeted communication: Clinics can choose to email a single customer, multiple customers, or all customers at once.
  • Customizable content: Add logos, images, and other branding elements to emails for a professional and personalized touch.
  • Template management: Create and Save specific email templates for future use, ensuring consistency and saving time.

Benefits for clinics


  • Improved customer engagement: Keep customers informed about their prescriptions, shipments, and promotions.
  • Streamlined workflow: Manage customer communication directly within the myAnimalRx platform.
  • Enhanced branding: Use logos and images to reinforce your clinic’s identity.

We are confident that this new feature will empower your clinics to build stronger relationships with their customers and improve overall efficiency.

Introducing your new bulk email feature

Now, you can easily send messages to one, multiple, or all of your saved customers—directly from your myAnimalRX site. Here’s how to get started:

How to send an email

  1. Navigate to the NEW Message Center: Go to your account drop down and select the Message Center.
myanimalrx navigation message center
Create your new message by:

1. Choosing your recipients: Select one, multiple, or all of your saved customers from your contact list.

myanimalrx Create Your New Message by: choosing Your Recipients

2. Compose your message: Add your message

3. Personalize it: Add your business logo or images to make your email visually engaging.

myAnimalRx compose message and personalize it screenshot
4. Send your email: Click the Send Message button when you’re ready!
myanimalrx send email screenshot
5. Templates tab
myanimalrx email template tab screenshot
6. Save as a Template (Optional): If you plan to use this format again, save it in the Templates tab for easy access.
myanimalrx save as template screenshot
Tracking your sent messages

  • View History: Keep track of your sent emails in the History tab.
  • Monitor Engagement: See which messages were successfully delivered and engage with customers efficiently.

This feature helps you stay connected with your customers, whether you're sharing updates, promotions, or personalized messages. Start using it today!

myanimalrx tracking sent messages screenshot