Out with the old and in with the automated
By MWI Animal Health
Today's veterinary practices face a constant stream of intense administrative pressures. Between patient exams, client communication, endless paperwork, prescriptions, financial burdens, and record-keeping, it can feel like all these demands are pulling veterinarians away from what matters most: your patients.
For many clinics, one of the biggest time drains is found in their prescription inbox. A typical veterinary practice may spend 400 to 600 staff hours annually on prescription management alone. ¹
The good news is that a secure, automated online prescription platform can save veterinarians both time and money. It can consolidate prescriptions into one cloud-based platform, deliver refill requests to a single inbox, and simplify processes if prescription requests made to in-house pharmacies are out of stock.
By shifting from manual prescription workflows to a secure, automated system, veterinary practices can save time, reduce burnout, and deliver a smoother, more professional experience to their clients.
Current ways of working no longer work
Veterinary prescription management often relies on outdated manual processes, such as phone calls, faxes, handwritten approvals, and repetitive data entry. While manageable in lower-volume clinics, these methods are now inefficient for practices with higher patient demand. Each prescription request requires multiple steps, including verifying medical records, checking stock, and coordinating with pharmacies and clients. This can take up significant time, with front-office staff often bearing the brunt of these tasks.
Although veterinary medicine has advanced in other areas, prescription workflows in many clinics remain outdated. While diagnostic and imaging tools have improved, manual prescription processes still dominate.
Such workflows create challenges, such as:
- Increased risk of errors during data entry.
- Wasted time for clinicians, who must re-enter prescription details into multiple systems, including external pharmacy portals and internal management tools.
E-prescribing solutions can reduce wasted time and opportunities for errors by:
- Providing a single inbox for all prescription requests.
- Consolidating prescription workflows into a single, efficient platform, rather than logging into multiple external pharmacies' platforms every day.
- Allowing veterinarians to digitally send prescriptions to external pharmacies
How using an automated system can elevate your practice
Adopting automation workflows doesn't reduce the human element of patient care. Rather, it enhances it. A reliable digital solution gives both staff and veterinarians the breathing room they need to focus on what's most important: animals' health.
Here are just some of the benefits a reliable automated prescription solution can bring:
- Streamlined workflows
An integrated system that consolidates prescription tasks into a single platform can create a unified workflow, rather than a patchwork of disconnected tasks. It won't matter if a prescription request comes from a client or an external pharmacy because everything is captured in the same inbox. This approach minimizes missed refill requests, duplication issues, and data entry errors. - Enhanced staff productivity
Automated prescription workflows can free receptionists, technicians, and veterinarians from redundant approvals and manual data entry. Your staff won't have to spend hours searching through emails or following up on faxes. They won't have to fill out duplicate prescription information in multiple portals or explain to clients why there's a bottleneck slowing down fulfillment.
These regained hours free up your staff to be more productive in other areas of their workflow that might have otherwise suffered. - Cost and time savings
The financial impact of automation is just as significant as the operational impact.¹
Your staff is no longer spending endless hours talking to people and pharmacies who are checking up on their prescriptions, and your veterinarians aren't buried in cumbersome prescription paperwork.
In fact, the efficiencies gained from implementing digital tools and AI-driven workflow solutions can reduce the time spent on prescription management by 30 to 40%, ultimately saving over 150 staff hours per veterinary practice per year.¹ - Peace of mind
Perhaps the biggest benefit is an intangible one: peace of mind. An automated workflow can ensure that every prescription is accurately tracked, approved, and documented. This reduces the risk of errors, improves compliance, and helps your practice maintain consistency even during busy seasons or staff shortages.
How Furscription works
Furscription was developed by a veterinarian, so it is custom-built for the unique challenges veterinary practices face around prescription management and fulfillment. As fellow veterinarian, Georgia Jeremiah, DVM understands how precious time is in the clinic. She created the platform to streamline previously cumbersome workflows and give clinicians more time to do what they do best —care for animals.
This user-friendly, AI-enhanced solution digitally automates a veterinary practice's prescription workflow. The innovative cloud-based platform streamlines the process for creating new electronic prescriptions and managing existing refills.
And Furscription is accessible from any browser with no software installation needed.
With Furscription, you'll only need to log into one online prescription hub. All your prescription requests will be delivered to a single inbox. It eliminates the need for multiple logins at each external pharmacy's unique portal.
Here's an example of how it works:
- A prescription request is sent to your Furscription platform from an external pharmacy or client, whether it's via a fax, email, or other digital service.
- Furscription confirms this is a prescription (and not a lab report, for example) and routes it to the general prescription inbox.
- Your staff assigns the prescription to one of your clinic's DVMs (who already verified with the platform that they have a registered and active license).
- The prescription request is delivered to that prescriber's inbox.
- The veterinarian confirms the prescription and adds additional notes for the pharmacist if needed.
- Furscription uses your patient management system to match records and pre-populate relevant data, like directions for use, the pet's and client's name and address, etc.
- The prescription is sent to the pharmacy.
- Your client automatically gets a message that the prescription was approved.
Your staff doesn't have to enter data multiple times, call the external pharmacy about the prescription, or contact your client.
Another powerful advantage of Furscription is that it allows practices to seamlessly send prescriptions to external pharmacies. When your clinic is out of stock, patients won’t need to wait for their medications.
Safety double checks
But there's another significant benefit to using Furscription: you don't have to worry about the security of your prescriptions. This platform has a nationally recognized, third-party identification and license verification process that ensures only authorized, licensed users can approve prescriptions. Every veterinarian who uses this platform will be verified first and then will use two-factor authentication to confirm their identity every time they log in.
Furscription also has automations in place that can step in if it detects potential data errors during the prescription process, such as:
- Rejecting a prescription request if a pet is overdue for an exam.
- Auto-deleting duplicate prescription requests.
- Catching misspelled prescriptions by utilizing a standard drug database.
These automations can save precious time and bring peace of mind.
A smarter way to manage prescriptions
Furscription simplifies prescription management by replacing outdated manual systems with a modern, cloud-based solution. And just as veterinary medicine is not static, neither is this platform. Continual improvements are part of our plan to ensure Furscription continues to serve veterinary practices. By consolidating every prescription request into one secure platform, your practice can save time, reduce administrative strain, and refocus your team's energy on what matters most: patient care.
Reference
- “Moving Veterinarian Prescribing Out of the Doghouse.” White paper. First Data Bank, Inc. 2 Sept 2025. Accessed 10 Nov 2025. Available at: https://www.fdbhealth.com/-/media/documents/form-not-required/us/white-papers/fdb-vela-veterinary-white-paper.ashx.
Furscription is designed to assist with compliance and operational processes. Results may vary based on individual clinic workflows and practices. Clinics remain responsible for meeting all regulatory requirements.


